Free Delivery on $1,500+ · 7-Day Guarantee
Shipping & Delivery
Free front-door delivery within 50 miles of Portland on orders $1,500+ — in-stock orders delivered within 7 days, guaranteed, or we pay you $100.
Old Furniture Removal
We offer old furniture removal for $75 per item. We'll take your old piece when we deliver the new one — one-for-one replacement only.
Items are donated to local charities whenever possible. Must be requested at time of purchase. Available within 50 miles of our Portland showroom.
Difficult access (flights of stairs, tight hallways) may incur additional fees. Our team will confirm any extra charges before delivery.
How Delivery Works
Place Your Order
Shop in-store or online. Choose your delivery preference at checkout — front-door, white-glove, or pickup.
We Schedule
Our team contacts you to schedule your delivery window. Most local deliveries arrive in 2–4 days — in-stock orders within 50 miles are guaranteed within 7 days, or we pay you $100.
We Deliver
Our local delivery crew brings your furniture right to your door — or into your room with white-glove service.
Delivery FAQ
How long does delivery take?
Most deliveries of sofas, dining sets, and bedroom furniture arrive within 2–4 days in the Portland metro. In-stock orders within 50 miles are guaranteed within 7 days of purchase — or we pay you $100. Custom orders follow the maker's build time (typically 4–14 weeks); the guarantee then applies from warehouse arrival. Need it faster? Rush delivery (24–72 hours, within 110 miles) is $199.
Do you deliver outside Portland?
Yes. Free delivery within 50 miles on $1,500+. Salem–Eugene corridor: free on $3,000+ via scheduled route days. Anywhere else in Oregon and Washington: $149 under $1,500, $249 for $1,500–$4,999, and free on $5,000+. View our delivery zones.
Can I get white-glove in the suburbs?
White-glove delivery is available within 50 miles of our Portland showroom — that covers most of the metro area including Beaverton, Lake Oswego, and Tigard.
What if I need to change my delivery date?
Call us at (503) 235-3454 and we'll reschedule. Please give us at least 48 hours notice.
Do you deliver on weekends?
Saturday deliveries are available for white-glove service. Contact us to schedule.
What about stairs or elevators?
Difficult access (flights of stairs, tight hallways) may incur an additional fee. Our team will confirm any extra charges before delivery.
Can I finance my purchase?
Yes — 0% APR financing available on all orders. Our design team can help plan your rooms before ordering.
Visit Our Showroom
Visit Our Portland Showroom
439 SE Grand Ave, Portland, OR 97214
Mon–Sat 10am–6pm · Sun 11am–5pm
(503) 235-3454 · contact@whatsnewfurniture.com
Free parking available