Shipping & Delivery Rates

Shipping & Delivery

We deliver throughout Oregon and Washington — and we handle everything from the heavy lifting to hauling away your old furniture.

Free Front-Door Delivery — Orders $1,500+

Orders of $1,500 or more qualify for free front-door delivery anywhere in Oregon and Washington.

We deliver your furniture to your front door or threshold at no charge. This applies to both online orders and in-store purchases.

Orders Under $1,500 — $149 Flat Rate

A $149 flat rate applies for delivery anywhere in Oregon and Washington on orders under $1,500.

Most orders ship within 5–10 business days. You'll receive a tracking number once your order is on its way.

White-Glove Upgrade — +$79

Upgrade to our full-service white-glove delivery for just $79. Available on local deliveries within 50 miles of our Portland showroom.

White-glove includes:

  • Placement in the room of your choice
  • Assembly and setup
  • Removal of all packaging materials

Old Furniture Removal — +$75/item

We'll haul away the furniture you're replacing when we deliver your new piece. Donatable items are given to Portland families in need through our local charity partners.

  • One-for-one: we remove what you're replacing (buy a sofa, we take your old sofa)
  • Must be in safe, sanitary condition
  • Must be requested at time of purchase
  • Available on local deliveries within 50 miles

In-Store Pickup — Free

Pick up directly from our showroom at 439 SE Grand Avenue, Portland, OR 97214. We'll help you load it into your vehicle — no charge.

Additional Fees

Deliveries involving stairs, difficult access, or other non-standard conditions may incur additional charges. Your delivery coordinator will confirm any additional fees before scheduling.

Delivery Scheduling

After your purchase, contact the store to schedule delivery. Your information will be forwarded to our dedicated delivery partner, who will reach out to confirm a delivery window — typically the evening before your scheduled date.

Questions about delivery? Call us at (503) 235-3454 or email contact@whatsnewfurniture.com.